Delivery Policy

1. Safe and fast shipping
   We are committed to ship food and craft orders safely and quickly, using reliable and traceable courier services.
2. Proper packaging
   We take care of the quality of our products during shipment through proper packaging. We use resistant materials and protect fragile items to ensure that they arrive in perfect condition.
3. Processing times
   We strive to process and prepare orders in the shortest possible time. Once payment is received, our team will pack and ship your order within 1-2 business days.
4. Delivery options
   We currently offer only one delivery option. Please indicate correctly the delivery address and delivery details, as it can be home delivery or another convenient delivery point.
5. Shipping Coverage
   We ship both nationally and internationally, depending on the customer's location. Please refer to our shipping policy for details on coverage areas and estimated transit times.
6. Shipping Costs 
   Shipping costs will be calculated based on the weight and distance of the shipment, as well as the recipient's location. During the checkout process, you will be shown the exact shipping cost before confirming your order.
7. Shipment Tracking
   We provide tracking information for all orders shipped locally via email. For international orders, once your order has been shipped, you will receive a tracking number so you can track the status and location of your package in real time.
8. Returns and Refunds
   If you receive a damaged or incorrect product, please contact us within days of delivery so that we can remedy the problem. Please see our returns and refunds policy for details on how to proceed in case of inconvenience.
   
   Remember to review the full details of our delivery policies on our website before placing an order. These policies are subject to change and update, so please be aware of the latest updates before making a purchase.