Return and Cancellation Policy

At All We Talk About Is Food we strive to provide high quality products and excellent customer service. However, we understand that circumstances may arise where customers need to make returns, request refunds or cancel an order. The following is our policy regarding these situations:

  1. Returns:

    • We only accept returns of products that arrive damaged, defective or in conditions different from those described on our website.

    • Customers must notify us of any problems with the product within 24 hours of receipt, providing details and photographs if possible.

    • After verifying the situation, we will offer an appropriate solution, which may include replacement of the product or a full refund.

  2. Refunds:

    • Refunds will be processed where necessary and applicable, according to the situation and established policies.

    • To request a refund, customers must contact our customer service team and provide the necessary information, such as order number and reason for the request.

    • Once the request is approved, the refund will be processed within a reasonable period of time, usually within 3 business days. The exact time may vary depending on the payment method used.

  3. Cancellations:

    • If a customer wishes to cancel an order prior to shipment, they should contact us as soon as possible.

    • We will do our best to process the cancellation request, but we cannot guarantee that we will be able to cancel an order once it has been shipped.

    • In the case of successful cancellations, a full refund will be made based on the original method of payment.

  4. Exceptions:

    • We do not accept returns, refunds or cancellations on perishable products, such as fresh food, due to safety and hygiene reasons.

    • In the case of unique and customized handcrafted products, returns and cancellations will be subject to individual evaluation. We will work directly with the customer to find the best possible solution.

It is important to note that this policy may be subject to change and will be applied in accordance with local laws and regulations. We encourage our customers to carefully read the terms and conditions on our website for more detailed information about our return, refund and cancellation policies.